What to look for in a Ransomware Solution With the threat of ransomware attacks growing exponentially, businesses are scrambling for solutions. Experts agree it’s no longer a question of IF
Ransomware: The Forbidden Topic
A Ransomware Scenario The story is all too common: a low-level employee receives an email offering a new product or investment opportunity from what appears to be a legitimate source.
7 Key Benefits of Cloud Computing for the Healthcare Industry
Healthcare organizations to migrate many of their administrative and IT functions to the cloud for many great reasons, how fast and when they make that leap vary. According to a
How Ransomware Attacks Can Impact Your Contact Center
The danger of ransomware and other cyber-attacks will always be present. It is an ongoing battle and part of your business strategies should involve cybersecurity.
The Benefits of UCaaS and CCaaS for Higher Education
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
What Are the 5 NIST Pillars?
NIST is helping organizations develop and implement effective cybersecurity programs through its five functional pillars: Identify, Protect, Detect, Respond, and Recover.
The Four Foundational Services of AWS
At a high level, the AWS business solutions can be broken out into four foundational services: Savings, Security, Compliance and DRaaS Development Operations.
Contact Center Services Examples
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
4 Best Practices of Cost Optimization in AWS
Working with a cloud service provider like Amazon Web Services (AWS) can help significantly lower your operating costs. But it is important to make sure you are getting the most savings available.
How Do You Maintain HIPAA Compliance in AWS?
Cloud Service Providers like Amazon Web Services (AWS) are not directly regulated by HIPAA and HITECH, however they do need to meet strict federal data-security standards that align with the HIPAA Security Rule.
