CLIENT SUCCESS |
About the Company
The Vision and Challenge
With these considerations in mind, they decided a third-party vendor would be their best option to meet all of their requirements. A managed service provider could not only provision a solution for their communications needs but offload the maintenance burdens of ticketing and daily management as well.
However, finding the right vendor was a challenge. They searched for over a year before they selected InterVision.
In the end, they selected InterVision for the project because of our deep expertise as a Strategic Service Provider (SSP). Unlike a managed service provider, we intently focused on their long-term strategy to realize their IT vision.
We delivered our Managed Collaboration Services, which seamlessly connected chat functionality, phone systems and web conferencing into a single unified suite. With Cisco as the underlying technology, the company was able to gain best-in-class communications for a fraction of their previous total cost of ownership. They were pleased with the result and have been in talks to expand their IT capabilities to new areas of the business using other InterVision solutions and services.
Technologies and Solutions:
- Managed Collaboration Services (Hosted Collaboration)
- WebEx Flex