Client Service Management provides tightly-bound service personnel, trained and capable of providing ongoing consultation, change management and support for InterVision’s Managed IT Services. These designated experts augment the engineering support team to provide alignment with your business initiatives as determined by a mutually defined service management plan.
Consider the hours spent managing vendors, troubleshooting issues and applying patches. Add to that the average cost to productivity when a device goes down. With our managed approach, you won’t have CapEx spikes or surprise expenses impacting your budget.
When you partner with InterVision, you’ll have access to over 125 in-house certified engineers and a named team dedicated to your success. With expertise across cloud, on premise and hybrid solutions, you can extend your capabilities without months of onboarding and the pain of making new hires.
24×7 monitoring and support of your network and devices is precisely what you get with Managed IT Services. Customization abounds with SLAs based on coverage hours, devices monitored and after-hours support requirements. With additional client management services available Managed IT Services extends your IT’s resource reach.
Businesses now expect more from their IT teams than ever. If you’ve been tasked with a strategic initiative and realized you can’t do it alone, InterVision delivers the outcomes that matter most.
A shift to the cloud requires a comprehensive strategy and the expertise to migrate applications and processes. InterVision has assisted in hundreds of successful cloud migrations and offers a deep bench of certified cloud experts.
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