extension of
your team

Effortless support by elevating your team with InterVision’s® expert helpdesk services.

24/7 access to expert support personnel

Industry-leading coverage, response times, and SLAs

A single point of contact for all users

A cost-effective alternative to in-house support

Make a great impression with a helpdesk that’s actually helpful

Think of our managed helpdesk as a personalized extension of your team.

  • High-touch service. Trade the frustration of chatbots, FAQs, and voicemail for a helpdesk staffed by expert engineers who can quickly resolve a range of user issues.
  • Customized for your business. We’ll work with you to develop a support plan that fits your organizational structure and corporate culture.
  • Unified support. Combine InterVision helpdesk services with our full suite of infrastructure, network, security, collaboration, and cloud support, to create a unified managed services plan.

Flexible support for any issue—any time, anywhere

Our helpdesk staff has the technical and people skills to resolve a wide range of desktop, mobile, and general IT issues—without making users wait hours (or days) for assistance. Live support includes:


Incident management


Password resets


Operating system issues and resolution


Application access


Customer portal troubleshooting


OEM support with electronic case tracking


Microsoft, Apple, and Android device support




User setup and deactivation


Proactive OS patching


Customized escalation to customer resources

670 hours saved per year

“InterVision’s best asset is their people. From project managers, to implementation specialists, to network guys, all have been top notch in their roles.”

Director of Software Development
Automotive Industry

Benefit from a comprehensive approach with maximum protection and minimum disruption.

Discover how we can help you transform your business with innovative solutions and exceptional service.

Begin your journey now >