Table of Contents
Data Protection Contacts
Collection of Personal Information
Use, Sharing, Retention and Storage of Personal information
Special Notice for California Residents
Information for Residents of European Union
Questions, Concerns or Complaints
Data Protection Contacts
InterVision Privacy Contact:
Scott Engel, Director of Compliance
InterVision Systems, LLC
16401 Swingley Ridge Road, Suite 500
Chesterfield, MO 63017
Operations Center: 1-800-731-7096
All privacy-related requests and inquires can also be communicated by submitted a request in our Data Subject Access Form (bottom of page).
Collection of Personal Information
“Personal information” is any information used to identify a person, such as, but not limited to, first name, last name, email, phone number, company, and job title. If we link other data to your personal information, we treat that data as personal information.
A. Information You Directly and Voluntarily Provide to Us
Products and Services: You may provide your personal information to purchase products or services from InterVision. This information generally includes your first and last name, business email address, business phone number, and business address. You may also provide personal information when requesting product or system support from our Operations Center. Information may include a personal or business email address or phone number for call-back and updates purposes. Lastly, you may be asked to provide feedback regarding our products and services. We may solicit additional personal information from you, such as your personal opinions and preferences with respect to our products and services. Personal information that you provide to us is used to communicate with you and to assess our products, services, and overall customer experience. We may also use your personal information to market other products and services that may be of interest to you. If you wish to opt-out of receiving communications or solicitations from us, please go to the Data Subject Access Form (bottom of page) and submit a request.
Events and Conferences: InterVision may host events that include in-person or virtual conferences, training, knowledge sharing and webinars. If you register for an InterVision event, we will collect your first name and last name, email address, business or home address, and information about the type of business you engage in and your roles in that business. If the event is sponsored or co-hosted by our business partners, the information that you provide during registration may be provided to those partners. We may use this information to communicate future events and conferences that may be of interest to you or to market products and services to you. If you wish to opt-out of receiving communications or solicitations from us, please go to the Data Subject Access Form (bottom of page) and submit a request.
Publications: We offer various publications and materials through our website. We often require registration to provide publications to you. If you register for an InterVision publication, we will collect your first name and last name, email address, business or home address, and information about the type of business you engage in and your roles in that business. We may use this information to communicate future publications, events, and conferences that may be of interest to you or to market products and services to you. If you wish to opt-out of receiving communications or solicitations from us, please go to the Data Subject Access Form (bottom of page)and submit a request.
Testimonials: We solicit and display personal testimonials and corporate logos of satisfied clients on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to delete your testimonial, you can contact us at firstname.lastname@example.org.
Communications: If you communicate or correspond with us by email, through postal mail, phone or through other forms of communication, including our Operations Center, we may collect the information you provide as part of those communications. For example, if you correspond with us through email, we may collect and store your email to respond to your inquiry. We may also use your personal information to log your request or complaint.
Job Applications: If you are completing a job application on our website, we will collect the following types of information:
- Your first and last name;
- Your email addresses;
- Your phone numbers (mobile and home);
- Your present and past employers, job titles, and work history;
- Your educational history, including degrees, professional certifications, schools attended, and GPA;
- Social media information, such as your LinkedIn® profile; and
- Your current or expected compensation.
You may also voluntarily provide us with demographic information to self-identify with a race, ethnicity, gender, or veteran status to assist us in complying with Federal and State equal employment opportunity reporting requirements.
InterVision’s “careers” site is hosted by our business partner, Clear Company. Personal information is collected for the purposes of processing your job application and is not shared. If you choose to do so, we may use the personal information you provide to us to consider you for future positions with our organization. We may communicate these job offerings to you. If you wish to opt-out of receiving communications or solicitations from us, please go to the Data Subject Access Form (bottom of page) and submit a request.
B. Information We Automatically Collect from You
Cookies: We store information that we collect through cookies, log files, clear gifs, and/or third-party sources to create a “profile” of your preferences. We tie your personal information and your purchasing history to information in the profile in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share the personal information that is contained in your profile with other third parties. We share your profile in aggregate form only.
We sometimes collect non-identifiable information from visits to our website to help us provide better client service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this website, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” InterVision or others on InterVision’s behalf may use this data to analyze trends and statistics to help us provide better client service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable cookies on your web browser.
C. Information Collected by Third Parties through Third Party Links and Content
Frames: Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. The frame will redirect to a separate URL. For example, our careers site uses an embedded iframe from Clear Company to submit a job application (https://intervision.clearcompany.com/careers/jobs). Please be aware that you are providing your personal information through a 3rd party site and not directly to InterVision.
Social Media Widgets: Our website includes Social Media Features, such as the Facebook© Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policies of the companies providing them.
Use, Sharing, Retention and Storage of Information
A. How We Use Your Information
InterVision uses personal information for the purposes described at the time of collection, to provide services to you, including order processing, technical support services, project management, system onboarding, event registration, providing publications, and addressing your requests and inquiries. Personal information collected via our job applicant site is used to process your application. Personal information collected via communications and surveys is used to evaluate and enhance our products and services. Personal information collected via website cookies is used to tailor your experience at our sites, to compile and display content and information that may interest you and to provide you with content according to those preferences. InterVision also uses your information, as permitted by law, to provide you with information about InterVision events, publications, job openings, products and services that may be of interest to you.
B. Sharing Your Information with Third Parties
Third-Party Service Providers: We may share your information with vendors or third parties who provide goods and services or otherwise act on behalf of or at the direction of InterVision. These third parties may include, for example, our suppliers, channel partners, technology providers, subcontractors, event sponsors and exhibitors, and third-party event hosts and venues. These third-party service providers will only have access to the information needed to perform functions necessary to provide InterVision’s goods or services or to fulfill your request. With respect to events, if you do not wish to have your information included on an attendee list or to receive information from event sponsors, co-sponsors and/or exhibitors, you can express your preferences when you register for events or you may contact InterVision directly through email@example.com or through the Data Subject Access Form (bottom of page).
Where we do share your personal information with third parties, InterVision takes steps to ensure the third party maintains appropriate safeguards to protect your data.
Compliance with Legal Obligations: To the extent permitted by law, we will disclose your information to government authorities or third parties if: (a) required to do so by law or regulation, or in response to a subpoena or court order or any other enforceable governmental request or order; (b) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (c) we believe that you have abused our sites by using them to attack other systems or gain unauthorized access to any other system, to engage in spamming or otherwise violating applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
Aggregate Information: We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
C. Retention of Your Information
InterVision will retain your personal information for as long as required to satisfy our business obligations with you, or as required under applicable law. Personal information will be kept no longer than is necessary for the purposes for which your personal data is processed.
D. Storage and Security of Your Information
InterVision’s operations are based in the United States. By using our sites or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information in the United States where data protection standards may differ from your home country.
Security: The security of your information is important to us. InterVision implements physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use and disclosure. We follow security industry standards to authenticate users accessing our web applications and to protect information submitted to us during transmission and at rest. The internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide to us.
EU-US and Swiss-US Privacy Shields: Information we collect from you will be processed and stored in the United States.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, InterVision is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
Pursuant to the Privacy Shield Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to firstname.lastname@example.org. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to email@example.com.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
InterVision’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, InterVision remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless InterVision proves that it is not responsible for the event giving rise to the damage.
In compliance with the Privacy Shield Principles, InterVision commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact InterVision by email at firstname.lastname@example.org or through the Data Subject Access Form (bottom of page).
InterVision has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
InterVision is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. InterVision does not knowingly collect information from children under the age of 13, and InterVision does not target its websites to children under 13.
Special Notice for California Residents
A. Information We Collect
Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).
In particular, our website has collected the following categories of personal information from its consumers within the last twelve (12) months:
|1– Identifiers||Real name, internet protocol address, email address, or other similar identifiers.||YES|
|2– Customer records information||A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any financial information, medical information, or health insurance information. Some personal information included in this category my overlap with other categories. |
|3– Protected classification characteristics under California or federal law.||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
|4– Commercial Information||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
|5– Biometric Information||Hair color, eye color, fingerprints, height, iris or retina scans, facial recognition, voiceprints, keystroke, gait, or other physical patterns, and sleep, health or exercise data.||YES|
|6- Internet or other similar network activity||Browsing history, search history, information on a consumer’s interaction with a website, application or advertisement. |
|7– Geolocation data||Physical location, domicile, or movements.||YES|
|8- Sensory data||Audio, electronic, visual, thermal, olfactory, or other similar information.||YES|
|9- Professional or employment-related information||Current or past job history or performance evaluations. |
|10- Educational Information per the California Family Educational Rights and Privacy Act||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
|11- Inferences drawn from other Personal information||Predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
Exclusions: Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA’s scope, such as:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
Information Sources: We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete on our website.
- Indirectly from you. For example, from observing your actions on our website or interactions with our partners.
B. Use of Personal information
See “How We Use Your Information” above.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
C. Sharing of Personal Information
See “Sharing your Personal information with Third Parties” above.
In the preceding twelve (12) months, the Company as disclosed personal information to the following categories of third parties:
- Service providers and subcontractors of InterVision for the purposes of delivering services on behalf of InterVision.
- Event sponsors, co-sponsors, and venues for the purposes of event registration.
- Suppliers and channel partners for the purpose of delivering products and services.
- Service providers for the purposes of screening job candidates.
D. Sales of Personal information
E. Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- If applicable, the categories of personal information we have sold and the categories of personal information that we sold about the consumer and the categories of third parties to whom the personal information was sold by category or categories of personal information for each category of recipient to whom or which the personal information was sold; and
- If we disclosed your personal information for a business purpose, identifying the business purpose and the personal information categories that each category of recipient obtained.
Deletion Request Rights: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights: To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us a message on our website. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format: We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal information Sales Opt-Out and Opt-In Rights: We do not sell the personal information of consumers. If you are 16 years of age or older, you have the right to opt of future sales of data. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by visiting our website and sending us a message. We will only use personal information provided in an opt-out request to review and comply with the request.
To exercise any of your rights under the CCPA, please refer to the Data Protection Contact section above for our contact information. All privacy-related requests and inquires can also be communicated by submitting a request in our Data Subject Access Form (bottom of page).
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Shine the Light: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please refer to the Data Protection Contact section above.
6. Information for Residents of the European Union
Residents of the European Union are afforded certain rights as a data subject under the General Data Protection Regulation (2016/679). If you reside within the European Economic Area (EEA), our processing of your personal information with be legitimized as follows:
- Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.
- If processing of your personal information is necessary for the performance of a contract between you and InterVision or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). If this data is not processed, InterVision will not be able to execute a contract with you.
- Where processing is necessary for us to comply with a legal obligation (e.g. detection of fraud) we will process your information on basis of GDPR Article 6(1) lit. (c).
- Where processing is necessary for the purposes of InterVision’s legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.
- You may also receive personalized advertising where you indicate to InterVision specific interests by requesting information about a product or service or by otherwise communicating your marketing preferences.
Transferring personal information from the EU to US: InterVision’s operations are based in the United States. By using our sites or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR.
InterVision complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (“Privacy Shield”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. See the EU-US and Swiss-US Privacy Shields section above for more information on our Privacy Shield compliance program.
For more information concerning our use, sharing, retention and storage of your personal information see Section 3 above.
- The right to be informed
- The right of access
- The right of rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right NOT to be profiled or evaluated based on automated processing
To exercise any of your rights under the GDPR, please refer to the Data Protection Contact section above for our contact information. All privacy-related requests and inquires can also be communicated by submitting a request in our Data Subject Access Form (bottom of page).
Questions, Concerns or Complaints
Want to know more about what information we have about you? Reach out, we’re happy to assist:
– Complete this form
– Email email@example.com
– Call 1-800-731-7096
You may expect our response within 10 business days.
NOTE: We must validate your identity prior to disclosing any information to protect you from unauthorized disclosure of your personal information.