TABLE OF CONTENTS
- CONTACTS AND GENERAL INFORMATION
- POLICY SCOPE AND PURPOSE
- INFORMATION WE COLLECT
- INFORMATION COLLECTED BY THIRD PARTIES
- USE, SHARING, RETENTION, AND STORAGE OF INFORMATION
- CHILDREN’S PRIVACY
- INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION, UK, AND SWITZERLAND
- SPECIAL NOTICE ON US STATE-SPECIFIC PRIVACY LAWS
- QUESTIONS CONCERNS AND COMPLAINTS
CONTACTS AND GENERAL INFORMATION
Data Protection Contacts
InterVision Data Protection Officer:
Ben Martin, VP of Managed Services
InterVision Systems, LLC
16401 Swingley Ridge Road, Suite 500
Chesterfield, MO 63017
Phone: (+1) 800.731.7096
All privacy-related requests and inquires can also be communicated by submitting a request using our Data Subject Access Form below.
- “Personal Information” is any information used to identify a person, such as, but not limited to, first name, last name, email, phone number, company, and job title. If we link other data to your Personal Information, we treat that data as Personal Information.
- “Data Protection Law” refers to all legislation relating to data protection and privacy, including the General Data Protection Regulation 2016/679 (GDPR) and all applicable US State laws and regulations.
- “European Privacy Law” refers to the General Data Protection Regulation 2016/679 (GDPR) and similar frameworks, including the UK GDPR and Swiss Data Protection Act.
POLICY SCOPE AND PURPOSE
INFORMATION WE COLLECT
Information You Provide
Products and Services
You may provide your Personal Information to purchase products or services from InterVision. This information generally includes your first and last name, business email address, business phone number, and business address. You may also provide Personal Information when requesting product or system support from our Operations Center. Information may include a personal or business email address or phone number for call-back and update purposes. Lastly, you may be asked to provide feedback regarding our products and services. We may solicit additional Personal Information from you, such as your personal opinions and preferences with respect to our products and services. Personal Information that you provide to us is used to communicate with you and to assess our products, services, and overall customer experience. We may also use your Personal Information to market other products and services that may be of interest to you. If you wish to opt-out of receiving communications or solicitations from us, please contact us as directed above in Data Protection Contacts.
Events and Conferences
InterVision may host events that include in-person or virtual conferences, training, knowledge sharing and webinars. If you register for an InterVision event, we will collect your first name and last name, email address, business or home address, and information about the type of business you engage in and your roles in that business. If the event is sponsored or co-hosted by our business partners, the information that you provide during registration may be provided to those partners. We may use this information to communicate future events and conferences that may be of interest to you or to market products and services to you. If you wish to opt-out of receiving communications or solicitations from us, please contact us as directed above in Data Protection Contacts.
We offer various publications and materials through our website. We often require registration to provide publications to you. If you register for an InterVision publication, we will collect your first name and last name, email address, business or home address, and information about the type of business you engage in and your roles in that business. We may use this information to communicate future publications, events, and conferences that may be of interest to you or to market products and services to you. If you wish to opt-out of receiving communications or solicitations from us, please contact us as directed above in Data Protection Contacts.
We solicit and display personal testimonials and corporate logos of satisfied clients on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to delete your testimonial, please contact us as directed above in Data Protection Contacts.
If you communicate or correspond with us by email, through postal mail, phone or through other forms of communication, including our Operations Center, we may collect the information you provide as part of those communications. For example, if you correspond with us through email, we may collect and store your email to respond to your inquiry. We may also use your Personal Information to log your request or complaint.
If you are completing a job application on our website, we will collect the following types of information:
- Your first and last name.
- Your email addresses.
- Your phone numbers (mobile and home).
- Your present and past employers, job titles, and work history.
- Your educational history, including degrees, professional certifications, schools attended, and GPA.
- Social media information, such as your LinkedIn® profile.
- Your current or expected compensation.
You may also voluntarily provide us with demographic information to self-identify with a race, ethnicity, gender, or veteran status to assist us in complying with Federal and State equal employment opportunity reporting requirements.
InterVision’s “careers” site is hosted by our business partner, Clear Company. Personal Information is collected for the purposes of processing your job application and is not shared. If you choose to do so, we may use the Personal Information you provide to us to consider you for future positions with our organization. We may communicate these job offerings to you. If you wish to opt-out of receiving communications or solicitations from us, please contact us as directed above in Data Protection Contacts.
Information We Automatically Collect
We store information that we collect through cookies, log files, clear gifs, and/or third-party sources to create a “profile” of your preferences. We tie your Personal Information and your purchasing history to information in the profile in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share the Personal Information that is contained in your profile with other third parties. We share your profile in aggregate form only.
We sometimes collect non-identifiable information from visits to our website to help us provide better client service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this website, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” InterVision or others on InterVision’s behalf may use this data to analyze trends and statistics to help us provide better client service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable cookies on your web browser.
Call Recordings and Transcriptions
If you contact our Operations Center via phone, your call may be recorded for training purposes. Additionally, the meeting host may record and transcribe webinars, web conferences and meetings to capture pertinent information regarding product features, questions, concerns, and your requirements for service delivery. In all cases, you will be notified if a call or meeting is being recorded or transcribed and will have an option to opt out or not participate in the call or meeting.
INFORMATION COLLECTED BY THIRD PARTIES
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. The frame will redirect to a separate URL. For example, our careers site uses an embedded iFrame from Clear Company to submit a job application. Please be aware that you are providing your Personal Information through a third party site and not directly to InterVision.
Links to 3rd Party Sites
Social Media Widgets
Our website includes Social Media Features, such as the “Share this” button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policies of the companies providing them.
USE, SHARING, RETENTION, AND STORAGE OF INFORMATION
How We Use Your Information
InterVision uses Personal Information for the purposes described at the time of collection, to provide services to you, including order processing, technical support services, project management, system onboarding, event registration, providing publications, and addressing your requests and inquiries. Personal Information collected via our job applicant site is used to process your application. Personal Information collected via communications and surveys is used to evaluate and enhance our products and services. Personal Information collected via website cookies is used to tailor your experience at our sites, to compile and display content and information that may interest you and to provide you with content according to those preferences. InterVision also uses your information, as permitted by law, to provide you with information about InterVision events, publications, job openings, products and services that may be of interest to you. We also use Personal Information to identify you when you visit our website, to perform under a contract, to provide products and services you request, to respond to your inquiries related to support, employment opportunities or other requests, for internal administrative purposes as well as to manage our relationship.
Sharing Your Information with Third Parties
Affiliates and Third-Party Service Providers
We may share your information with affiliates and third-party service providers who provide goods and services or otherwise act on behalf of or at the direction of InterVision. These third parties may include, for example, our recently acquired affiliates, suppliers, channel partners, technology providers, subcontractors, event sponsors and exhibitors, and third-party event hosts and venues. These third-party service providers will only have access to the information needed to perform functions necessary to provide InterVision’s goods or services or to fulfill your request.
InterVision takes necessary measures to ensure Personal Information transferred to affiliates and third parties is protected in accordance with applicable laws and industry standards. InterVision remains liable to you for the protection and privacy of any Personal Information transferred.
With respect to events, if you do not wish to have your information included on an attendee list or to receive information from event sponsors, co-sponsors and/or exhibitors, you can express your preferences when you register for events or you may contact please contact us as directed above in Data Protection Contacts.
Compliance with Legal Obligations
We will disclose your information to government authorities or third parties if: (a) required to do so by law or regulation, or in response to a subpoena or court order or any other enforceable governmental request or order; (b) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (c) we believe that you have abused our sites by using them to attack other systems or gain unauthorized access to any other system, to engage in spamming or otherwise violating applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law. We may also disclose your Personal Information to defend against a legal claim, prevent or take action regarding possible illegal activities.
We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
Retention of Your Information
InterVision will retain your Personal Information for as long as required to satisfy our business obligations with you, or as required under applicable law. Personal Information will be kept no longer than is necessary for the purposes for which your personal data is processed.
InterVision’s operations are based in the United States. By using our sites or providing any Personal Information to us, where applicable law permits, you consent to the storage of such information in the United States where data protection standards may differ from your home country. Additionally, your data may be accessed and processed at any of InterVision’s Global Operations Sites, which includes India and Kosovo as of the date of this Privacy Notice.
The security of your information is important to us. InterVision implements physical, administrative, and technical safeguards designed to protect your Personal Information from unauthorized access, use and disclosure. We follow security industry standards to authenticate users accessing our web applications and to protect information submitted to us during transmission and at rest. The internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any Personal Information you provide to us. If we have detected unauthorized access to your Personal Information, and if permitted by and required by law to inform you , we notify you electronically, in writing or by telephone.
InterVision is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. InterVision does not knowingly collect information from children under the age of 13, and InterVision does not target its websites to children under 13.
For any concerns related to Children’s Privacy, please contact us as directed above in Data Protection Contacts.
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION, UK, AND SWITZERLAND
Residents of the European Union (EU), Switzerland, and the United Kingdom (UK) are afforded certain rights as a data subject under European Privacy Law (see definition). If you reside within the European Economic Area (EEA), Switzerland, or the UK our processing of your Personal Information will be legitimized as follows:
- Whenever we require your consent for the processing of your Personal Information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.
- If processing of your Personal Information is necessary for the performance of a contract between you and InterVision or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). If this data is not processed, InterVision will not be able to execute a contract with you.
- Where processing is necessary for us to comply with a legal obligation (e.g. detection of fraud) we will process your information on basis of GDPR Article 6(1) lit. (c).
- Where processing is necessary for the purposes of InterVision’s legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.
- You may also receive personalized advertising where you indicate to InterVision specific interests by requesting information about a product or service or by otherwise communicating your marketing preferences.
If your Personal Information is accessed by third parties or service providers, appropriate arrangements will be made to ensure correct and secure data processing in compliance with the applicable European Privacy Law.
We store Personal Information about visitors to our website within the United States and other countries and territories as part of our business obligations with third parties. Therefore, your Personal Information may be processed outside of the EEA and in countries which are not subject to an adequacy decision by the European Commission, and which may not provide for the same level of data protection as the EEA. In this event, we will ensure that the recipient of or anyone with access to your Personal Information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you for your prior consent to such international data transfers.
EU-US and UK and Swiss-US Data Privacy Framework (DPF)
Information we collect from you will be stored in the United States. Your Personal Information may be accessed or processed at any of InterVision’s Global Operations Sites, which include India and Kosovo at the date of this Notice.
Upon request, we will provide more details of the protection given to your Personal Information when transferred outside of the EEA (including a sample copy of the model contractual clauses). Please contact us as directed above in Data Protection Contacts.
The Federal Trade Commission has jurisdiction over InterVision’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
Pursuant to the Data Privacy Framework (DPF) Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain Personal Information relating to you in the United States. Upon request, we will provide you with access to the Personal Information that we hold about you. You may also correct, amend, or delete the Personal Information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Data Privacy Framework (DPF), please contact us as directed above in Data Protection Contacts. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your Personal Information, please contact us as directed above in Data Protection Contacts
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your Personal Information, please contact us as directed above in Data Protection Contacts.
In compliance with the EU-U.S Data Privacy Framework (EU-U.S DPF), the UK Extension to the EU-U.S DPF, and the Swiss-U.S Data Privacy Framework (Swiss-U.S DPF) Principles, InterVision commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the EU-U.S DPF, the UK extension to the EU-U.S DPF, and the Swiss-U.S Data Privacy Framework Principles. European Union, United Kingdom, and Swiss individuals with inquiries or complaints should first contact InterVision by email at email@example.com or through the Data Subject Access Form.
InterVision has further committed to refer unresolved privacy complaints under the Data Privacy Framework program to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
European Union Data Subject Rights
- The right to be informed
- The right of access
- The right of rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to object to automated decision making and profiling
You have the right to make changes to your Personal Information, delete your Personal Information, and/or revoke your consent or objections (when processing is based on your consent) or obligations. Please contact us as directed above in Data Protection Contacts to exercise your rights.
SPECIAL NOTICE ON US STATE-SPECIFIC PRIVACY LAWS
This notice is intended to comply with the California Consumer Privacy Act of 2018 (CCPA) as well as cover provisions of other State Privacy Laws, including the Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.
Information We Collect
InterVision collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).
In particular, we have collected the following categories of Personal Information from consumers within the last twelve (12) months.
|1- Identifiers||Real name, internet protocol address, email address, or other similar identifiers.||YES|
|2- Customer records information||A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any financial information, medical information, or health insurance information. Some Personal Information included in this category my overlap with other categories.||YES|
|3- Protected classification characteristics under California or federal law||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||YES|
|4- Commercial Information||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||YES|
|5- Biometric Information||Hair color, eye color, fingerprints, height, iris or retina scans, facial recognition, voiceprints, keystroke, gait, or other physical patterns, and sleep, health or exercise data.||YES|
|6- Internet or other similar network activity||Browsing history, search history, information on a consumer’s interaction with a website, application or advertisement.||YES|
|7- Geolocation data||Physical location, domicile, or movements.||YES|
|8- Sensory data||Audio, electronic, visual, thermal, olfactory, or other similar information.||YES|
|9- Professional or employment-related information||
Current or past job history or performance evaluations.
|10- Educational Information per the California Family Educational Rights and Privacy Act||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||YES|
|11- Inferences, Personal Information||Information drawn from any of the above categories to create a profile on a consumer reflecting the preferences, characteristics, psychological traits, predispositions, attitudes, intelligence, abilities, or aptitudes.||YES|
The following exclusions apply:
- Publicly available information from government records.
- De-identified or aggregated Personal Information
We obtain the categories of Personal Information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete on our website.
- Indirectly from you. For example, from observing your actions on our website or interactions with our partners.
Use of Personal Information
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing of Personal Information
In the preceding twelve (12) months, the Company has disclosed Personal Information to the following categories of third parties:
- Service providers and subcontractors of InterVision for the purposes of delivering services on behalf of InterVision.
- Event sponsors, co-sponsors, and venues for the purposes of event registration.
- Suppliers and channel partners for the purpose of delivering products and services.
- Service providers for the purposes of screening job candidates.
Sales of Personal Information and Opt-Out Rights
You have the right to opt out of future sales of your Personal Information. We will only use Personal Information provided in an opt-out request to review and comply with the request.
To opt out of future sales of Personal Information, please contact us as directed above in Data Protection Contacts.
Your Rights and Choices
You have certain rights under State Data Protection Laws, including:
- Disclosure of information about the collection of your Personal Information by us.
- Access to your Personal Information in a portable format.
- Rectify or modify your Personal Information.
- Deletion of your Personal Information upon request. The following exclusions apply:
- Personal Information is required to complete a pending transaction with you.
- Personal Information is needed to complete an investigation of a fraudulent, illicit, or illegal activity.
- Personal Information is retained to comply with State Law or other legal obligation.
- Opt out of sale, sharing, or disclosure of Personal Information.
- Be free from discrimination for opting to exercise your rights.
You may have the right to appeal our denial of a request to exercise your privacy rights with your State Attorney General or designated enforcement agency.
Exercising Your Rights
To exercise your rights and choices described above, please contact us as directed above in Data Protection Contacts. Only you, or a person that you legally authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request. We will only use Personal Information provided in a verifiable consumer request to substantiate the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
California Privacy Rights Act Sensitive Personal Information Disclosure. The categories of data that we collect and disclose for a business purpose include “sensitive personal information” as defined under the California Privacy Rights Act. We do not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act.
California Privacy Rights Act Retention Disclosure. We keep your personal information to enable your continued use of InterVision’s Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as permitted or as may be required by law, or as otherwise communicated to you.
California Privacy Rights Act Non-Discrimination Statement. We will not discriminate against any consumer for exercising their rights under the California Privacy Rights Act.
California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Virginia Consumer Data Protection Act, and Utah Consumer Privacy Act De-identified Data Disclosure. InterVision may use de-identified data in some instances. InterVision either maintains such data without attempting to re-identify it or treats such data as Personal Information subject to applicable law.
Colorado Privacy Act Profiling Disclosure. We do not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.
QUESTIONS CONCERNS AND COMPLAINTS
Want to know more about what information we have about you? Reach out, we’re happy to assist:
You may expect our response within 10 business days.
NOTE: We must validate your identity before disclosing any information to protect you from unauthorized disclosure of your Personal Information.