Traditional customer support models are increasingly inadequate and struggle to meet rising customer expectations for instant, personalized, and effective service….

The call center industry is undergoing a seismic shift. The catalyst? Artificial Intelligence (AI). AI is revolutionizing how call centers...
Businesses are continually exploring ways to enhance customer interactions and improve overall customer satisfaction. Two terms that frequently come up...
In software development, where innovation meets efficiency, organizations are turning to DevOps managed services to streamline their CI/CD pipelines. According...

In this episode of “Status Go,” Jeff Ton speaks with Ramiro Berrelleza, CEO of Okteto, about the significance of investing in your development team, offering insights on industry trends and actionable advice for technology leaders to enhance productivity and innovation.