CLIENT SUCCESS |
About the Firm
The Vision and Challenge
Plus, the firm was being pressured to meet the regulatory and compliance requirements of a financial services client (FFIEC IT Examination Handbook InfoBase, Appendix J: Strengthening the Resilience of Outsourced Technology Services). To appease their client’s regulatory demands, they required proof that data was protected with an adequate retention policy for backups. They quickly realized they needed a solution that would enable fast recovery to keep their firm running in the event of a disaster.
The firm’s small IT team felt managing backups were a huge burden, taking time away from higher priorities. They wanted to update their infrastructure from physical to virtualized components but needed to create awareness of the importance of IT disaster recovery with the firm’s partners to accomplish this goal. With a critical client demanding proof of a working resiliency strategy, this helped the IT team gain buy-in from leadership for a new solution.
As a result, the firm established a successful DR testing strategy to ensure systems availability across multiple threats. They also gained the ability to meet regulatory requirements for their financial service clients and increased partner confidence in their firm’s recovery capability. With InterVision managing the full solution, the IT team was able to focus on other priorities within the firm.