Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
SyCom Physical Security Case Study: Virginia Commonwealth University (VCU) & VCU Police Department
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
SyCom Cisco Telehealth Communications Case Study: UVA Health
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
Amazon Connect Implementation Case Study: Walsworth Publishing
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
Next-Generation Telecommunications Rebuilt for Remote Work
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
Couchsurfing Saves Big with Cloud Cost Optimization
InterVision has shown the client a level of understanding that they hadn't yet been able to garner from AWS directly. Improvements to their cloud architecture are expected to unearth additional cost savings and to amplify their scalability even more.
