Does your helpdesk need some help?
The helpdesk is the face of IT, and when frustrated users can’t get the support they need, productivity takes a hit—along with your team’s morale. Service teams report that a helpdesk system improves productivity.
The helpdesk is the face of IT, and when frustrated users can’t get the support they need, productivity takes a hit—along with your team’s morale. Service teams report that a helpdesk system improves productivity.
Think of our managed helpdesk as a personalized extension of your team.
Quickly and affordably extend your tech support capabilities with managed helpdesk services from InterVision. We can provide round-the-clock live desktop and mobile support for both onsite and remote users.
Our helpdesk staff has the technical and people skills to resolve a wide range of desktop, mobile, and general IT issues—without making users wait hours (or days) for assistance. Live support includes:
Incident management
Password resets
Operating system issues and resolution
Application access
Client portal troubleshooting
OEM support with electronic case tracking
Microsoft, Apple, and Android device support
Reporting
User setup and deactivation
Proactive OS patching
Customized escalation to client resources
Our experts have compiled research and recommendations to help you better understand threats, protection, and solutions.Knowledge is power
Benefit from a comprehensive approach with maximum protection and minimum disruption.
Discover how we can help you transform your business with innovative solutions and exceptional service.
Begin your journey now >
Corporate Headquarters
16401 Swingley Ridge Road, Suite 500
Chesterfield, MO 63017
844.622.5710