Accelerate your transformation with resourceful advantages
Advantage Managed Services deliver cost savings, efficiency improvements that allow you to drive business transformation through reinvestment.
Our post go-live support services include supporting our customer with daily operational activities. Our extensive experience with managing ERP solutions helps you meet your system SLA’s and exceed constituent expectations.
Our team helps with infrastructure implementation and performs ongoing application and database server management.
Our team implements configuration and change management processes using industry-leading practices and tools.
Resources & services beyond CGI Advantage
Advantage® Managed Services create value for all constituents – driving innovation without disruption.
We value our partnerships with Dataview Consulting and CGI. Together we’re insightful, resourceful partners you can count on as you implement CGI Advantage for your local government.
Advantage Managed Services combine success & value to deliver:
- Insights, expertise and the latest public sector and commercial best practices
- A proven solution to transform an organization and position it for the future
- Intuitive and holistic solutions, based on an unparalleled foundation of expertise and depth of functionality through CGI Advantage
- Access to a robust and active customer community
- The scale, reach and capabilities of a global IT champion, delivered locally and committed to the communities where we live and work
ERP Implementation & Production Support Services
- Technical Implementation Services
- Cutover/ERP Go-Live Services
- Post-Go Live Services
- Disaster Recovery
- Cloud/Hybrid Hosting
- Custom Application Development
All day-all night. Every day-every night. Optimized support around the clock.
Application and Server Monitoring
Nightly Operational Cycle Design
Nightly Job Execution and Monitoring
Data Archiving and Retention Architecture
Database Configuration and Management
Server Patching, Monitoring and Admin
Alerts and Dashboards
Configuration & Version Management
Ongoing Application Patching
We value long-term partnerships
InterVision® worked with Dataview in 2014 when charged with migrating the California Department of Transportation ERP and a partnership formed. Today, Dataview, a team of experienced technologists focused Public Sector solutions development, implementation and management of ERP solutions, partners with InterVision on various projects to provide post go-live support services with daily operational activities that meet system SLAs and customer expectations.
Successful engagements and ongoing support include State of Alabama Financial Accounting System (STAARS) and a full migration of the California Department of Transportation ERP system to a new datacenter. The services included review of deployment architecture, ERP software re-installation, application performance testing, UAT Testing Support and upgrading the integration infrastructure. The fine tuning resulted in a reduction of more than 50% in nightly processing time.
50% nightly processing time reduction on average
Do you want a true advantage?
Enterprise Resource Planning (ERP) software, like CGI Advantage, helps state and local governments centrally manage finance, human resources, performance budgeting, procurement, case management, and collections. Take another step and extend operational efficiency by partnering with an insightful and resourceful ERP-managed service provider.
Knowledge is power
Our experts have compiled research and recommendations to help you better understand threats, protection, and solutions.