Advantage^® Managed Services

Do you want a true advantage?

Enterprise Resource Planning (ERP) software, like CGI Advantage, helps state and local governments centrally manage finance, human resources, performance budgeting, procurement, case management and collections. Take another step and extend operational efficiency by partnering with an insightful and resourceful ERP managed service provider.

0

%

nightly processing time reduction on average

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%

of organizations experience business acceleration from using cloud technology

Resources & services beyond CGI Advantage

Advantage^® Managed Services create value for all constituents – driving innovation without disruption.

We value our partnerships with Dataview Consulting and CGI. Together we’re insightful, resourceful partners you can count on as you implement CGI Advantage for your local government.

Advantage Managed Services combine success & value to deliver:

Insights, expertise and the latest public sector and commercial best practices
A proven solution to transform an organization and position it for the future
Intuitive and holistic solutions, based on an unparalleled foundation of expertise and depth of functionality through CGI Advantage
Access to a robust and active client community
The scale, reach and capabilities of a global IT champion, delivered locally and committed to the communities where we live and work

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Accelerate your transformation with resourceful advantages

Advantage Managed Services deliver cost savings, efficiency improvements that allow you to drive business transformation through reinvestment.

Application Operations

Our post go-live support services include supporting our client with daily operational activities. Our extensive experience with managing ERP solutions helps you meet your system SLA’s and exceed constituent expectations.

System Administration

Our team helps with infrastructure implementation and performs ongoing application and database server management.

Configuration Management

Our team implements configuration and change management processes using industry-leading practices and tools.

ERP Implementation & Production Support Services

Technical Implementation Services
Cutover/ERP Go-Live Services
Post-Go Live Services
DevOps
Disaster Recovery
Cloud/Hybrid Hosting
Custom Application Development

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All day-all night. Every day-every night. Optimized support around the clock.

Application and Server Monitoring

Database Backup/Restore

Nightly Operational Cycle Design

Nightly Job Execution and Monitoring

Data Archiving and Retention Architecture

Virtualized Infrastructure

Database Configuration and Management

Server Patching, Monitoring and Admin

Alerts and Dashboards

Configuration & Version Management

Ongoing Application Patching

We value long-term partnerships

InterVision^® worked with Dataview in 2014 when charged with migrating the California Department of Transportation ERP and a partnership formed. Today, Dataview, a team of experienced technologists focused Public Sector solutions development, implementation and management of ERP solutions, partners with InterVision on various projects to provide post go-live support services with daily operational activities that meet system SLAs and client expectations.

Successful engagements and ongoing support include State of Alabama Financial Accounting System (STAARS) and a full migration of the California Department of Transportation ERP system to a new datacenter. The services included review of deployment architecture, ERP software re-installation, application performance testing, UAT Testing Support and upgrading the integration infrastructure. The fine tuning resulted in a reduction of more than 50% in nightly processing time.

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