Working with multiple vendors and partners, and fully delivering on all executables, InterVision was able to migrate 6,000+ images and videos, over 1000 articles, and multiple terabytes (TBs) of data from AWS S3 and Drupal to AEM.
Jason Shaffer, of Amazon Web Services, discusses Amazon Connect through the lens of an AWS core principle – customer obsession.
InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.
InterVision announces comprehensive Managed 8×8 Services – New managed communications service oversees 8×8’s unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
Simply put, the term “cloud computing” refers to data processing services delivered by technology providers through the Internet.
Businesses have been developing new models of communication to encourage productivity, shifting the modern workplace for a virtual office.