Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
NIST is helping organizations develop and implement effective cybersecurity programs through its five functional pillars: Identify, Protect, Detect, Respond, and Recover.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?
Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.
Unified communications (UCaaS) and contact center (CCaaS) products are making some dramatic improvements to the way healthcare organizations communicate. Using cloud technology, UCaaS and CCaaS applications streamline communication, increase productivity, and facilitate better collaboration for busy healthcare teams.
Businesses have been developing new models of communication to encourage productivity, shifting the modern workplace for a virtual office.