InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.
Amazon Connect Implementation Case Study: Family-owned Publishing Company
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
Next-Generation Telecommunications Rebuilt for Remote Work
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
InterVision Now Available on CALNET NextGen for Cloud Contact Centers
InterVision announces it has been awarded a contract for Amazon Connect through CALNET, the California Department of Technology's program.