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September 9, 2024
In the ever-evolving landscape of customer experience (CX) solutions, ConnectIV CXTM powered by Amazon Connect emerges as a paragon of…
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August 26, 2024
The call center industry is undergoing a significant transformation. The catalyst for this change is Artificial Intelligence (AI). AI is…
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July 15, 2024
In this digital age, customer service has evolved. It’s no longer confined to physical call centers. Enter Contact Center as…
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April 6, 2022
InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.