By Ben Martin, VP of Managed Services at InterVision on August 01, 2022
Most small and midsized IT enterprises do not have the staff necessary to create a functioning resource pool, according to research from Gartner. That stat is no surprise for IT leaders attempting to improve their organization’s workflow, as IT teams have suffered staffing shortages since the onset of the pandemic. And now, The Great Resignation and recession concerns have aggravated the problem, leaving IT teams to struggle with repetitive, daily tasks. IT professionals are hard-pressed in this environment to create a cohesive plan for critical IT functions, including data hosting needs, communications services and cybersecurity.
To remedy this, Gartner suggests prioritizing enhanced versatility in the workplace. Generalized knowledge and skillsets will prove crucial for sustained IT operations, which explains why Statista predicts the global Managed Service Provider (MSP) market will exceed $300 billion by 2027.
MSPs enable IT teams to execute long-term strategy successfully by handling fundamental, repetitive tasks like incident management, firmware patches and communications software upkeep. During this process, the right MSP will suggest areas of improvement relevant to an IT team’s organizational culture and budget. As a result, internal IT teams can focus on the future and adopt new technologies that fit their organizational needs – without the inflated costs.
