The danger of ransomware and other cyber-attacks will always be present. It is an ongoing battle and part of your business strategies should involve cybersecurity.
The Benefits of UCaaS and CCaaS for Higher Education
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
What Are the 5 NIST Pillars?
NIST is helping organizations develop and implement effective cybersecurity programs through its five functional pillars: Identify, Protect, Detect, Respond, and Recover.
The Four Foundational Services of AWS
At a high level, the AWS business solutions can be broken out into four foundational services: Savings, Security, Compliance and DRaaS Development Operations.
The Journey to the Cloud is More Important than the Arrival
Cloud, Cloud, Cloud! It's everywhere and everyone wants to get to it. But where is it? What is it? And why does everyone want to get there so fast?
Contact Center Services Examples
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
Education Industry Trends for Unified Communications and Contact Centers
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
Financial Services: Industry Trends for Unified Communications and Contact Center
UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?
