Benefit programs like unemployment insurance are complex and time-sensitive, with weekly eligibility requirements that create ongoing demand for contact center…
At AWS re:Invent 2024, InterVision’s innovative blockchain solution for data sovereignty and AI lineage earned an award and was prominently…
Amazon Web Services (AWS) made waves at re:Invent 2024 with groundbreaking announcements centered on contact center innovations. These updates leverage…
A Breakthrough for Data Traceability and Regulatory Confidence The rapid evolution of AI has opened up exciting opportunities for innovation—but…
The recent announcement by Microsoft regarding the end-of-life (EOL) of Nuance’s on-premises speech server products, including Recognizer and Vocalizer, has…
The future of cybersecurity lies in ethical, transparent marketplaces for penetration testing. Imagine ethical hackers collaborating and sharing their expertise…