As President and CEO, Jonathan is focused on building customer excellence through accelerated cloud transformation. He leads the organization in its efforts to guide customers and prospects through their cloud journeys, enabling them to reap the benefits of this flexible operating model.
Jonathan is a visionary in customer-centric outcome selling, and he is a focused motivational leader. He has a history of successfully leading and inspiring teams that deliver on customer outcomes, digital transformation, and profitable growth.
Jonathan has held executive level leadership positions at several global technology companies. This includes president of TTEC Digital, with responsibility for a global team of 1,500 associates; a member of Verint’s senior leadership team responsible for the Americas’ Field Operations; executive vice president at SumTotal Systems, a portfolio member of Charterhouse Capital Partners; and a variety of leadership roles at SAP.
A dual, American and Canadian Citizen, Jonathan holds an MBA in International Business from Bentley University and an undergraduate bachelor’s degree from the University of Western Ontario, Canada.
Jonathan and his wife Michelle have made Atlanta their home for 25 years, along with their 3 children: Matthew (21), Josh (19) and Olivia (17). In his spare time Jonathan serves as an advisor and a Host Committee member for Heroes for Hope, and HOPE Atlanta for poverty alleviation and homelessness. Jonathan also serves as a Board Advisor for DecisionLink – a SaaS, value management solutions company with headquarters in Atlanta, GA