NextMove > Avaya
Move Confidently
to Amazon CCaaS
with InterVision NextMove
Avaya’s shift to exclusively support large enterprise contact centers leaves businesses under 200 seats behind. With Avaya’s minimum seat requirement effective June 30, 2025, your business may face loss of support, reduced reliability, and uncertain service continuity.
If your contact center relies on Avaya, now is the time to act. InterVision offers stable, trusted alternatives powered by Amazon, ensuring your customer engagement remains uninterrupted and reliable.
Your Clear Path Forward with InterVision NextMove for Avaya
InterVision’s NextMove program expertly guides businesses through seamless transitions away from vendors like Avaya that no longer support their needs. Leveraging extensive experience with vendor disruptions, our specialized team ensures minimal risk, no downtime, and clear results.
Here’s what to expect when working with our experts:
- Risk Free* CCaaS Trial: Quickly initiate a free trial of Amazon Connect Contact Center, allowing firsthand evaluation without commitment.
- Personalized Solution Recommendation: We carefully analyze your specific operational requirements to select and deploy the ideal CCaaS solution.
- Customized Migration Roadmap: Receive a structured, guided plan for seamless migration with minimal operational impact and maximum confidence.
Enhanced Features and Expertise from InterVision
InterVision provides all the essential capabilities organizations relied on from Avaya, backed by industry-leading support and proactive management. We build upon the standard Amazon Connect platform with our proprietary solution, ConnectIV CXTM, that adds even deeper integration, tailored customization, and advanced AI-driven capabilities.
When you choose InterVision, you receive:
Core Platform Features | InterVision Value-Added Expertise |
Omnichannel Integration (Voice, Chat, Email, SMS, Social) | Customized omnichannel solutions tailored specifically to your workflows. |
AI Powered Self Service Capabilities | Continuous optimization and enhancements from our expert AI team. |
Flexible Scalability to Support Growth | Personalized strategy and ongoing guidance to support your business growth. |
Modern, Adaptive Technology | Proactive management, 24/7 dedicated support, and industry best SLAs. |
Stability You Can Count On
InterVision has over 20 years of experience in delivering reliable, scalable, and secure contact center solutions. Unlike Avaya, our focus remains firmly on businesses of all sizes.
- We’re Here to Stay: No unexpected policy shifts or abandoned customer segments, just consistent and reliable support.
- Customized to Your Needs: Cloud, hybrid, or custom contact center solutions designed specifically for your business requirements.
- Scale Without Limits: From 20 agents to 2000, our solutions adapt precisely to your business size.
- Minimal Migration Disruption: Expert led migrations with structured guidance, zero downtime, and no hidden costs.
Additionally, if your needs grow beyond contact centers, InterVision provides dedicated expertise in Cloud, Networking, Artificial Intelligence, and Cybersecurity to fully support your expanding technology objectives.
Secure your contact center’s future with InterVision.
Your strategic partner for an AI-Driven future
InterVision combines technical excellence with a strategic, future-ready approach—empowering your organization to lead with confidence, agility, and results.
InterVision delivers leading AI services for every step of the journey, from getting started with AI to developing policies, leveraging hyperautomation via agentic workflows, and setting up POC environments- all aligned to your business goals.
Our team has decades of experience and hundreds of certifications with AWS, Microsoft, Cisco, Fortinet, Juniper, Arctic Wolf, HPE, and many more. No matter your challenge, InterVision can tailor innovative services using best-in-class technology solutions.
Remove obstacles to innovation and leverage InterVision expertise to take advantage of flexible financing choices, exclusive purchasing plans, and simplified marketplace transaction options.
Managed Innovation is InterVision’s unique approach to managed and professional services that drives IT excellence not just today, but into tomorrow. Our success is your success, and our expert team works diligently to continually evolve IT solutions that keep your company ahead of change.
Seamlessly navigate unforeseen IT change with pre-validated solutions from the InterVision NextMove program. Leave unwieldy vendor lock-in and unfavorable contracts behind, while pivoting to next-generations solutions that deliver better performance, costs, and outcomes.
InterVision is a trusted partner for state and local governments, K-12 schools, and higher education institutions. Our expert team can deliver pre-validated solutions and services that deliver better outcomes for constituents and meet complex regulatory challenges.
Request Your Free Trial Today
Avaya’s June 30, 2025, deadline means now is the time to secure a stable, future-proof contact center solution.
Fill out the form to explore a free trial of Amazon Connect.
Experience industry-leading CCaaS with:
- A hands-on trial of Amazon technology
- Expert guidance to evaluate the right solution
- Fast-track path to migration if you’re ready
*Terms and conditions apply based on platform selection. See below for details.
*Free Trial Terms & Conditions
- Amazon Connect: Usage charges from AWS apply. No managed monthly support from InterVision is included.
Full details will be reviewed during your consultation.