ConnectIV CXTM Lite

A no-risk
launchpad into
modern CCaaS

Explore essential voice functionality in a secure, low-lift environment—designed to help you move forward with clarity and confidence.

Start Small. Think Big.

For many organizations, the journey to a modern, AI-powered contact center starts here. ConnectIV CXTM Lite, powered by Amazon Connect, makes it easy to try before you scale—offering the confidence to explore cloud-native capabilities at your own pace.

With ConnectIV CX Lite, organizations can:

  • Get started quickly with a no-risk entry into cloud-based contact center capabilities
  • Improve responsiveness with intuitive voice routing and streamlined call handling
  • Deliver stronger experiences for customers and agents with ready-to-use tools
  • Gain visibility into performance with real-time and historical call analytics
  • Evaluate with confidence, backed by InterVision’s deep expertise
  • Lay the groundwork for scalable growth—at no upfront cost

Once requested, the trial can be deployed in as little as three business days—so teams can start evaluating immediately.

Try Before You Buy—Why It Matters

A full contact center transformation is a big decision. ConnectIV CX Lite gives teams the opportunity to evaluate core functionality, build internal buy-in, and reduce uncertainty before committing to a larger deployment.

With ConnectIV CX Lite, organizations can:

  • Test CX capabilities without disrupting current operations
  • Prove value internally with real usage data and hands-on experience
  • Explore cloud-native CCaaS workflows in a secure, controlled environment

Whether you’re moving away from legacy systems or simply exploring new options, this is a smart first step toward long-term value.

Built on the Power of ConnectIV CX

When you’re ready to grow, ConnectIV CX delivers the full contact center experience—AI-powered, fully customizable, and scalable to meet complex needs. ConnectIV CX Lite offers a glimpse into that future, with core tools designed to help you evaluate what matters most.

ConnectIV CX Solution benefits include:

  • Omnichannel engagement across voice, chat, email, SMS, and more
  • AI and automation to support agents, streamline service, and route intelligently
  • Analytics and reporting that uncover insights and drive smarter decisions
  • Flexible integrations with CRM, ticketing, and workforce tools
  • Fast, secure deployments with built-in resilience

ConnectIV CX Lite is just the beginning

Organizations that move to the full ConnectIV CX solution have achieved:

24% reduction in call volume through automation and smart routing

30% cuts in license and usage costs through streamlined operations

15% faster agent handling time with intelligent tools and unified workspaces

Why InterVision

As a leading AWS Premier Tier Services Partner, InterVision brings deep cloud and CX expertise together with a service model built for real business outcomes. Every ConnectIV CX engagement is delivered through our Managed Innovation approach—strategic, proactive, and designed to evolve with your needs.

With InterVision, you gain:

  • Proven experience delivering CCaaS solutions across industries
  • Accelerated time to value with our Rapid Deploy approach
  • Security, compliance, and scalability built into every engagement
  • Ongoing support and managed services powered by our Managed Innovation philosophy
  • A true partner focused on business impact—not just technology

Your strategic partner for an AI-Driven future

InterVision combines technical excellence with a strategic, future-ready approach—empowering your organization to lead with confidence, agility, and results.

InterVision delivers leading AI services for every step of the journey, from getting started with AI to developing policies, leveraging hyperautomation via agentic workflows, and setting up POC environments- all aligned to your business goals.

Our team has decades of experience and hundreds of certifications with AWS, Microsoft, Cisco, Fortinet, Juniper, Arctic Wolf, HPE, and many more. No matter your challenge, InterVision can tailor innovative services using best-in-class technology solutions.

Remove obstacles to innovation and leverage InterVision expertise to take advantage of flexible financing choices, exclusive purchasing plans, and simplified marketplace transaction options.

Managed Innovation is InterVision’s unique approach to managed and professional services that drives IT excellence not just today, but into tomorrow. Our success is your success, and our expert team works diligently to continually evolve IT solutions that keep your company ahead of change.

Seamlessly navigate unforeseen IT change with pre-validated solutions from the InterVision NextMove program. Leave unwieldy vendor lock-in and unfavorable contracts behind, while pivoting to next-generations solutions that deliver better performance, costs, and outcomes.

InterVision is a trusted partner for state and local governments, K-12 schools, and higher education institutions. Our expert team can deliver pre-validated solutions and services that deliver better outcomes for constituents and meet complex regulatory challenges.

Get Started Today

ConnectIV CX Lite is ready when you are. No up-front cost, no long-term commitment—just a smarter way to explore the future of your contact center.

Request your trial, and go live in just three days.

*Terms and conditions apply – see below for details.

 

*Free Trial Terms & Conditions:

  • Amazon Connect: Usage charges from AWS apply.
  • The ConnectIV CX Lite free trial is available for 30 days from the date of activation.
  • The trial environment supports up to 200 agent seats.
  • Deployment is completed within three business days from the date the trial is requested.

Meet us at Customer Contact Week — Booth #1607, June 9–12

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