Amazon Connect is an easy-to-launch-and-use omnichannel cloud contact center platform that enables superior customer experiences at up to 80% lower...

When searching for a reliable cloud managed services provider, it can be difficult to see through the noise. Indeed, there are hundreds if not thousands of cloud service providers out there. In evaluating providers of cloud managed services for Amazon Web Services (AWS), Google Cloud or Microsoft Azure, it is not enough to check the accreditation level, certifications and competencies of these vendors alone. Instead, companies should examine a variety of other aspects to find the truly right fit for their business. Here are a few areas to check during your selection process.