Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
Traditional norms were no doubt disrupted in 2020, which makes 2021 predictions a big question mark of how things will evolve. As we reflect on lessons learned from 2020, one commonality among those we saw thrive is that being prepared for the uncertain means pivoting your company toward a stance that emphasizes agility, speed and security.
This project was an example of CMLA is action: The client benefits from reduced IT infrastructure cost, faster availability to student data, and greater security.
InterVision worked closely with MSJC and AWS to determine the most appropriate autoscaling policies to both limit cost and ensure necessary resources were continually available. Within two days, we had completed a production environment deployment of their five initial applications on AppStream 2.0. MSJC subsequently trained more than 300 employees in the following two days, thereby allowing their staff and faculty access to the critical enterprise applications.
InterVision conducted a DR assessment for PCC and determined that the legacy offsite tape backup strategy for all of PCC’s data could be dramatically improved by embracing the AWS cloud. Prior to implementing the new solution, it would have taken PCC days and possibly weeks to back up and restore its datacenter and applications, costing them hundreds of hours to complete the effort. With the new AWS/Commvault back-up and restore solution, PCC can quickly and easily restore its entire datacenter in a relatively short amount of time and staff effort.
Ohlone College engaged with InterVision to plan and develop their cloud architecture environment, and to migrate their primary Drupal website to the AWS cloud. InterVision constructed a cloud architecture strategy that documented recommendations such as the architectural buildout in AWS and the strategy to migrate applications and websites after the AWS infrastructure had been developed and deployed. With a fully automated CI/CD pipeline for multiple applications within AWS using AWS native services, Ohlone has gone from having slow, manual application deployments to zero-downtime deployments. Ohlone’s website has also become much more robust and scalable now that it’s deployed in AWS, going from no scaling to auto scaling capabilities.
MCCCD had state-of-the-art on-premise technology and a strong IT team to manage the district’s local datacenter. However, being a southern California-based college, MCCCD’s datacenter and applications were deemed vulnerable and difficult to recover from potential disasters. MCCCD contracted with InterVision to conduct a thorough assessment of its current datacenter and DR preparedness. InterVision delivered of a robust AWS environment supporting multi-site DR, pilot-light DR, and backup-restore DR architecture. This has allowed MCCCD to reach their business continuity and disaster recovery goals.