Improving Satisfaction with Faster Responsive Services with Contact Center Solutions in DMV’s
WT_Blog
Improving Satisfaction with Faster Responsive Services with Contact Center Solutions in DMV’s
Blog Knowledge Base
By Beckie Orszula
 - 
February 11, 2025
Improving Satisfaction with Faster Responsive Services with Contact Center Solutions in DMV’s

The Department of Motor Vehicles (DMV) has long been synonymous with inefficiency, characterized by interminable wait times and cumbersome processes….

Navigating Nuance’s End-of-Life Announcement: How Business Leaders Can Transition to Cloud-Based Conversational AI Solutions
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Navigating Nuance’s End-of-Life Announcement: How Business Leaders Can Transition to Cloud-Based Conversational AI Solutions
Blog Knowledge Base Thought Leadership
By Kirk Jubeck
 - 
December 3, 2024
Navigating Nuance’s End-of-Life Announcement: How Business Leaders Can Transition to Cloud-Based Conversational AI Solutions

The recent announcement by Microsoft regarding the end-of-life (EOL) of Nuance’s on-premises speech server products, including Recognizer and Vocalizer, has…