September 2, 2024
The future of customer service is here. It's powered by artificial intelligence (AI) and it's transforming contact centers as we...
August 12, 2024
The call center industry is undergoing a seismic shift. The catalyst? Artificial Intelligence (AI). AI is revolutionizing how call centers...
November 14, 2023
Artificial Intelligence (AI) is quickly become an integral part of our lives. If not already, this technology will influence everything...
November 3, 2023
Overall, the AI executive order is a positive step forward, but it is important to understand and be aware of...
October 20, 2023
In the current digital world, data is often likened to the "new gold," or “Bitcoin,” whichever camp you might be...
September 18, 2023
In this episode of “Status Go,” Jeff Ton and guest Jake Miller explore how AI is revolutionizing the tech industry, from its impact on coding academies and software engineering jobs to the practical applications of Large Language Models and upcoming developments in security and privacy tools.