January 31, 2025
For too long, contact center supervisors have relied on outdated, manual review processes—making critical decisions based on just a fraction…
January 21, 2025
In the world of contact center solutions, compliance is king. It’s the cornerstone of trust, integrity, and customer satisfaction. For…
September 18, 2023
In this episode of “Status Go,” Jeff Ton and guest Jake Miller explore how AI is revolutionizing the tech industry, from its impact on coding academies and software engineering jobs to the practical applications of Large Language Models and upcoming developments in security and privacy tools.