Unified communications (UCaaS) and contact center (CCaaS) products are making some dramatic improvements to the way healthcare organizations communicate. Using cloud technology, UCaaS and CCaaS applications streamline communication, increase productivity, and facilitate better collaboration for busy healthcare teams.

This blog post considers three examples of UCaaS and how its suite of solutions can help alleviate common pain-points that businesses have.

Outlines the differences between VoIP and UCaaS, how to decide which is right for business, and how to find a quality provider

Defining “what is a UCaaS platform?” as well as 3 main components of unified communications systems.