August 5, 2024
Businesses are continually exploring ways to enhance customer interactions and improve overall customer satisfaction. Two terms that frequently come up...
August 4, 2024
What is CCaaS? Contact Center as a Service (CCaaS) is a cloud-based deployment model that enables organizations to utilize contact...
August 4, 2024
In the digital age, ransomware threats loom large. Global enterprises are increasingly targeted, with dire consequences for those unprepared. Enter...
August 2, 2024
Data is the lifeblood of any business. Yet, it’s vulnerable to numerous threats, from cyberattacks to natural disasters. Enter Disaster Recovery…
August 1, 2024
In the realm of cybersecurity, the management of Security Service Edge (SSE) components is paramount. These components, including Zero Trust...
July 31, 2024
In the dynamic world of cloud computing, businesses have two powerful tools at their disposal: managed cloud services and serverless...
July 29, 2024
In today’s fast-paced business environment, the need for efficient and effective customer service has never been greater. Contact Center as…
July 28, 2024
Government digital contact centers have emerged as a critical tool in this transformation. These centers leverage technology to enhance public communication…
July 28, 2024
In an era where cybersecurity threats are evolving rapidly, managed security services, such as InterVision's Ransomware Protection as a Service®...
July 26, 2024
Data is the lifeblood of any organization. Yet, it’s vulnerable to a myriad of threats, from cyber-attacks to natural disasters. This…
July 25, 2024
The rise of remote work, cloud services, and IoT devices has expanded the attack surface. Enter Security Service Edge (SSE)....
July 24, 2024
64% of businesses struggle to manage the growing volume of data associated with their cloud infrastructure. Scaling resources, monitoring performance,...