Answering the question “How big is the CCaaS market?” and other frequently asked questions about this communication technology.

When it comes to UCaaS, data security is no longer entirely the IT department’s responsibility. UCaaS vendors are able to offer sophisticated security, encryption, and fraud prevention tools.

Introducing Cloud-based Contact Center Solution: CALNET NextGen Contact Categories 27 & 28 Lean in as Chris Cruz, InterVision's cloud product...

SD-WAN enables enterprises to move away from legacy MPLS networks, private lines, and other more costly forms of connectivity, which solves for business challenges of providing a modern network that is global, secure, agile, and more affordable.

The purpose of a DR plan is to provide the rest of your organization with the confidence that when a disastrous event occurs, you can recover. But there are a lot of disaster types these days.

Ransomware is a reality of the business world. Being more dependent on technology means that unfortunately, cybercriminals know that as well.

BaaS is different from traditional backup because it is managed by an experienced service provider that removes the daily burden of backup management from your IT staff and provides well-architected solutions that consider industry best practices.

Consult with a DRaaS provider like InterVision to learn more about how DRaaS can play a role in ransomware mitigation. Taking a holistic approach to cybersecurity is the best starting point toward a better IT stance and a DRaaS plan empowers your IT team with a strong plan to recover in the aftermath of an event.

With the list of possible disruptive events that can take a business offline growing in number year over year, it’s no surprise so many organizations’ leaders are now asking IT departments to strengthen their stance against these threats. But what role can DRaaS and the cloud play in ensuring this greater resiliency?

Disaster Recovery as a Service (DRaaS), like its cousin Backup as a Service (BaaS), provides technology to ensure business continuity, a target site and infrastructure, and the management of the process that it takes to ensure its success—all delivered to you as a service. The key for DRaaS is that the target site and infrastructure are in the cloud, rather than in a on-premises datacenter as a traditional DR solution might usually entail. The management is provided by a team of professionals who live and breathe DR and backups, which allows your IT staff to reallocate valuable time to business projects of greater daily importance.

Offloading management to a third party to address cloud skills gaps may only be a temporary need, to let staff learn a new cloud environment before taking it on in a full capacity.

For CIOs and other IT leaders who must demonstrate early cloud wins to help gain wider stakeholder buy-in needed for a full migration, Disaster Recovery as a Service (DRaaS) to AWS makes an ideal candidate for demonstrating that the cloud can be a successful driver for the business. It also encourages cloud-hesitant IT members to learn the ropes of the AWS environment in a non-production scenario.