As technology evolves, so do our expectations as consumers—thus, the contact center came to be. In the decades following the...
Optimizing a contact center has clear benefits for agents, customers, and organizations as a whole—and choosing the right technology is...

The right technology partner can make or break a company. The right technology can reduce business costs, simplify operations, deliver excellent experiences, and be deployed and managed easily. Companies like InterVision help organizations with their technology solution needs—especially when it comes to Unified Communications as a Service, or UCaaS.

By Jonathan Lerner, CEO at InterVision Systems Digital consumers expect organizations to exceed their ever-increasing expectations. Naturally, it's impossible for providers...

The right technology partner can make or break a company. The right technology can reduce business costs, simplify operations, deliver excellent experiences, and be deployed and managed easily. Companies like InterVision help organizations with their technology solution needs—especially when it comes to Unified Communications as a Service, or UCaaS.

In my previous post, “Is it time to disrupt your Higher Ed Call Center?,” I described an all-too-common experience of...