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Blog Contact Center Services Examples
January 19, 2022in Blog 0 Comments 0 Likes

Contact Center Services Examples

The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.

by Tom Pawlik
Blog Education Industry Trends for Unified Communications and Contact Centers
January 18, 2022in Blog 0 Comments 0 Likes

Education Industry Trends for Unified Communications and Contact Centers

How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?

by InterVision
Blog Financial Services: Industry Trends for Unified Communications and Contact Center
January 18, 2022in Blog 0 Comments 0 Likes

Financial Services: Industry Trends for Unified Communications and Contact Center

UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?

by InterVision
Blog Unified Communications in Manufacturing
January 18, 2022in Blog 0 Comments 0 Likes

Unified Communications in Manufacturing

Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.

by InterVision
Blog State and Local Government Trends for Unified Communications
January 18, 2022in Blog 0 Comments 0 Likes

State and Local Government Trends for Unified Communications

Learn about how unified communications elevates operations for state and local government.

by InterVision
Blog 4 Best Practices of Cost Optimization in AWS
January 17, 2022in Blog 0 Comments 0 Likes

4 Best Practices of Cost Optimization in AWS

Working with a cloud service provider like Amazon Web Services (AWS) can help significantly lower your operating costs. But it is important to make sure you are getting the most savings available.

by Tom Pawlik
Blog How Do You Maintain HIPAA Compliance in AWS?
January 11, 2022in Blog 0 Comments 0 Likes

How Do You Maintain HIPAA Compliance in AWS?

Cloud Service Providers like Amazon Web Services (AWS) are not directly regulated by HIPAA and HITECH, however they do need to meet strict federal data-security standards that align with the HIPAA Security Rule.

by Tom Pawlik
Blog AWS re:Invent 2021 Recap: 3 Key Takeaways
December 31, 2021in Blog 0 Comments 0 Likes

AWS re:Invent 2021 Recap: 3 Key Takeaways

With so many new announcements at 2021's AWS re:Invent, it is difficult to summarize them all here with justice, so I thought it might be fun to offer a quick recap of my observations at the conference this year.

by InterVision
Blog What is Cloud Computing?
December 28, 2021in Blog 0 Comments 0 Likes

What is Cloud Computing?

Simply put, the term "cloud computing" refers to data processing services delivered by technology providers through the Internet.

by Tom Pawlik
Blog Cybersecurity Concerns in the Healthcare Industry
December 21, 2021in Blog 0 Comments 0 Likes

Cybersecurity Concerns in the Healthcare Industry

Cybersecurity in the cloud is a concern to the healthcare industry, so partners must know the industry to minimize risk.

by Tom Pawlik
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