In the realm of cybersecurity, zero trust has emerged as a key concept. It’s a security model that operates on…
Unauthorized applications pose a significant risk to your network’s security. They can bypass standard security measures, leading to data breaches…
In the world of contact center solutions, compliance is king. It’s the cornerstone of trust, integrity, and customer satisfaction. For…
Benefit programs like unemployment insurance are complex and time-sensitive, with weekly eligibility requirements that create ongoing demand for contact center…
At AWS re:Invent 2024, InterVision’s innovative blockchain solution for data sovereignty and AI lineage earned an award and was prominently…
Amazon Web Services (AWS) made waves at re:Invent 2024 with groundbreaking announcements centered on contact center innovations. These updates leverage…
A Breakthrough for Data Traceability and Regulatory Confidence The rapid evolution of AI has opened up exciting opportunities for innovation—but…
