Jason Shaffer, of Amazon Web Services, discusses Amazon Connect through the lens of an AWS core principle - customer obsession.
InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.
With Cisco unified communications equipment, SyCom provided Roanoke County Public Schools a system that allowed them to expand their educational offerings without additional personnel or requiring student travel.
UVA Health system, built on Cisco products in partnership with SyCom, equipped UVA with technology to manage this serious event.
InterVision announces comprehensive Managed 8x8 Services - New managed communications service oversees 8x8's unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.