September 29, 2024
Government contact centers, the frontline of citizen engagement, are undergoing a significant transformation. The catalyst for this change is the…
September 22, 2024
Governments worldwide are leveraging technology to enhance their operations and one area that has seen significant transformation is communication. Contact...
September 19, 2024
By Brent Lazarenko, Head of AI Innovation of InterVision Systems on September 19, 2024 As businesses and individuals increasingly seek...
September 18, 2024
As Artificial Intelligence (AI) becomes a cornerstone of modern innovation, managing data control, transparency, and ethical usage becomes more crucial....
September 2, 2024
The future of customer service is here. It's powered by artificial intelligence (AI) and it's transforming contact centers as we...
November 27, 2023
Summary In this episode of "Status Go," host Jeff Ton and guest Jason Gzym dive into the fascinating world of...