Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
Traditional norms were no doubt disrupted in 2020, which makes 2021 predictions a big question mark of how things will evolve. As we reflect on lessons learned from 2020, one commonality among those we saw thrive is that being prepared for the uncertain means pivoting your company toward a stance that emphasizes agility, speed and security.
This project was an example of CMLA is action: The client benefits from reduced IT infrastructure cost, faster availability to student data, and greater security.
Experience has shown that success with machine learning is not just about the technology alone. In order for AI/ML to be fully maximized, institutions need leadership buy-in, as well as the sharing of information and data between disparate business units and departments.
InterVision conducted a DR assessment for PCC and determined that the legacy offsite tape backup strategy for all of PCC's data could be dramatically improved by embracing the AWS cloud. Prior to implementing the new solution, it would have taken PCC days and possibly weeks to back up and restore its datacenter and applications, costing them hundreds of hours to complete the effort. With the new AWS/Commvault back-up and restore solution, PCC can quickly and easily restore its entire datacenter in a relatively short amount of time and staff effort.
Sierra was interested in utilizing Amazon Web Services (AWS) as a part of their backup storage solution. InterVision was asked to provide a solution that would accommodate the backup and disaster recovery needs for their ERP application. InterVision's delivery of a proof-of-concept with AWS Storage Gateway provided Sierra with a clearer picture of how AWS can be utilized to help them reach their business continuity and disaster recovery goals. By the end of this project, Sierra observed the benefits of adopting AWS, and the seamless execution of InterVision sparked greater confidence within Sierra's team to adopt additional cloud services.
MCCCD had state-of-the-art on-premise technology and a strong IT team to manage the district's local datacenter. However, being a southern California-based college, MCCCD's datacenter and applications were deemed vulnerable and difficult to recover from potential disasters. MCCCD contracted with InterVision to conduct a thorough assessment of its current datacenter and DR preparedness. InterVision delivered of a robust AWS environment supporting multi-site DR, pilot-light DR, and backup-restore DR architecture. This has allowed MCCCD to reach their business continuity and disaster recovery goals.
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