Unified communications (UCaaS) and contact center (CCaaS) products are making some dramatic improvements to the way healthcare organizations communicate. Using cloud technology, UCaaS and CCaaS applications streamline communication, increase productivity, and facilitate better collaboration for busy healthcare teams.

Outlines the differences between VoIP and UCaaS, how to decide which is right for business, and how to find a quality provider

Defining “what is a UCaaS platform?” as well as 3 main components of unified communications systems.

A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.

A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.

Answering the question “what does UCaaS stand for?” and covering the basics about this communication technology.

What does UCaaS include? We list key features of UCaaS in the cloud and unified communications benefits.

A discussion of UCaaS providers, what is included in UCaaS, and how to find the top UCaaS providers for your company.