Jonathan Lerner, CEO, InterVision on December 17, 2024
As we approach 2025, the expertise of managed service providers (MSPs) is more in-demand than ever. Trends in AI, machine learning (ML), cloud computing, and even quantum intelligence are guiding the industry toward a more innovative and digitally focused future. MSPs will be crucial in helping clients navigate this new landscape without hindering business progress.
The acceleration of digital innovation is no longer a passing trend-it’s a fundamental business necessity. MSPs must anticipate technological developments and proactively engineer solutions that deliver tangible value, resilience, and competitive advantage for their clients.
On that note, here are a few top-of-mind predictions for 2025.
The MSP, a Digital Transformation Catalyst: As organizations continue to accelerate their digital transformation journey, we will see more managed service providers (MSPs) evolve into highly embedded strategic platform partners. MSPs are no longer confined to traditional IT maintenance, change, and support roles. By embracing and prioritizing cloud-native technologies alongside AI, ML, and advanced security solutions, MSPs empower their customers to innovate faster, reduce costs, and enhance the customer experience. They are bridging the gap between business and tech, providing valuable insights and using that to recommend opportunities for driving growth and building sustained competitive advantage in their market.
