Status Go Podcast: Episode 1
“Of all of the leaders out there in all of our industries a full 85% don’t get beyond the self authoring stage.” – Ron West
Episode 40: Eliminating IT
Time Stamped Table of Contents
1:39 The era of new IT
4:09 Using bots for internal IT support
6:56 Ashwin’s background
9:29 A marketing perspective
11:40 The importance of building a brand
14:00 Empathy & IT leadership
15:47 Tracking and measuring success
22:51 Reputation management
27:31 Making changes based on feedback
29:16 Action items
infrastructure, collaboration services, workplace services and business systems that globally scale and provide a spectacular employee and systems experience. During his tenure at Medallia, Ashwin has been instrumental and responsible for Customer Experience – including several business transformational programs and projects that drive the top line growth and go-to market strategies and also includes building a very unique product solution for CxO’s.
Prior to joining Medallia, Ashwin was Chief Information, Intelligence & Data Officer at KLA-Tencor. Ashwin earned his doctorate and post doctorate degrees in Material Science and Engineering from the University of Maryland at College Park and his bachelor’s degree in Metallurgy from the National Institute of Technology in India.