September 9, 2024
In the ever-evolving landscape of customer experience (CX) solutions, ConnectIV CXTM powered by Amazon Connect emerges as a paragon of…
August 26, 2024
The call center industry is undergoing a significant transformation. The catalyst for this change is Artificial Intelligence (AI). AI is…
July 21, 2024
July 15, 2024
In this digital age, customer service has evolved. It’s no longer confined to physical call centers. Enter Contact Center as…
April 6, 2022
InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.