Efficiency is key in the fast-paced world of customer service, and this is especially true for DMV contact centers. The…
Efficiency is key in any contact center. This is especially true for DMV’s, where resource allocation can directly impact customer…
The Department of Motor Vehicles (DMV) is a critical public service. Yet, it’s often associated with long wait times and…
Data is the lifeblood of any organization and its protection and recovery in the event of a disaster are paramount….
Traditional call centers are being replaced by more efficient, flexible, and cost-effective solutions. Enter cloud-based contact centers. These virtual platforms…
In the Status Go Myth podcast’s finale, host Jeff Ton and a panel of experts dismantle cloud computing myths, explore adaptive leadership, and emphasize the importance of questioning the status quo, delivering essential insights for tech enthusiasts and leaders seeking progress and change.
Nick Lumsden, co-founder of Tenacity, shares his healthcare industry journey and how it shaped his work in cloud cost optimization. Discover the benefits of cloud tech, AI in cost management, and predictions for the industry.