Mike Peck, President of Outside Source, takes a deeper dive into the interconnectedness among internal and external forces on an organization
InterVision Adds Amazon Connect into its Unified Communications Portfolio
InterVision announces comprehensive Managed 8x8 Services - New managed communications service oversees 8x8's unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
Status Go: Boost Your Customer Experience with Collaboration
How the right collaboration tools can make a big impact on your customer experience – or create "frictionless customer interaction." Otto explains the immense effect of collaboration on the operational effectiveness and efficiency among employees and the major role collaboration plays in a rock star customer experience.