Artificial Intelligence (AI) is no longer a distant concept. It’s here, transforming the way businesses operate. For small and medium-sized…
In the fast-paced world of customer service, data is king. It’s the key to understanding customer needs and improving service…
In the fast-paced world of contact centers, productivity is key. Especially in the Department of Motor Vehicles (DMV), where high…
GenAI is a form of AI that can understand, learn, and apply knowledge across a wide range of tasks. Unlike…
Citizen engagement is a cornerstone of effective governance. It fosters trust, promotes transparency, and enhances public satisfaction. Yet, achieving meaningful…
Sometimes businesses may run into operational inefficiencies in AWS that lead to out-of-control spending. Cost optimization is a critical, continual process of refinement and improvement over the entire IT lifecycle. For those in AWS looking to optimize their cloud environment, this guide is an essential read.
Nick Lumsden, co-founder of Tenacity, shares his healthcare industry journey and how it shaped his work in cloud cost optimization. Discover the benefits of cloud tech, AI in cost management, and predictions for the industry.