Shadow IT is an escalating concern for businesses, characterized by the use of IT systems, software, and services without explicit…
In the realm of cybersecurity, zero trust has emerged as a key concept. It’s a security model that operates on…
Data security is paramount. This is especially true for DMV contact centers, where sensitive customer information is handled daily. Yet,…
Zero trust compliance is gaining traction – it’s a concept that’s reshaping how organizations approach governance, risk, and compliance (GRC)….
A Breakthrough for Data Traceability and Regulatory Confidence The rapid evolution of AI has opened up exciting opportunities for innovation—but…
Organizations are entrusted with safeguarding sensitive data. This includes personal information, financial records, and proprietary business data. However, data storage…
Government contact centers, the frontline of citizen engagement, are undergoing a significant transformation. The catalyst for this change is the…