Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
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Next-Generation Telecommunications Rebuilt for Remote Work
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
4 Needs of the Virtual Office
Businesses have been developing new models of communication to encourage productivity, shifting the modern workplace for a virtual office.
What’s Next? | Employee and IT Alignment
1E's Founder and CEO, Sumir Karayi, presents the compelling findings. of their recent survey: Assessing IT's readiness for the year of flexible working.
Wealth Management Firm Stays Nimble During COVID-19
InterVision's depth of expertise in remote workforce enablement made us a good fit for their project's objective. We worked closely with their IT team to provision a new VPN with Cisco's AnyConnect that not only connected employees to their IT systems remotely, but also emphasized the necessary security and compliance standards they needed.
