Solution: Unified Communications as a Service

Unify
your unified
services

Simplify remote calling, minimize costs with a subscription model; freeing up IT resources, and ensuring cloud-based simplicity and security.

All your people and all your communications in one platform

Working and collaborating from anywhere is the new normal. With our managed unified communications services, you get a secure, reliable global cloud communications platform. Get voice, video, chat, contact center, and enterprise-class API solutions from our top-tier partners with no management hassles — all for one predictable cost.

Top-Tier Partners

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Make it work for you

Start with core cloud communications. Add your choice of professional and managed services. Fast, friction-free migration and ongoing management, even monthly billing and customer success functions.

  • A dedicated center of excellence. Our expert cross-functional team works with you to select and support best-in-class solutions.
  • Fast, painless migration. Deployment or migration of complex, mission-critical voice systems? We’re on it.
  • Your choice of complementary services. Data circuits, SD-WAN, managed network services, and security services to meet your business needs.
  • One point of contact. We manage sales, support, relationship management, billing, and more for your entire suite of communications products and services.

Simplify your unified cloud communications, management, and support

Our partners host your platform, and we provide 24×7 support and system administration. You get all the benefits of industry-leading collaboration services, minus the management hassles.

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24×7 IT monitoring

Get expert ITIL-based NOC/SOC operations support.

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High-level customer support at a lower price

Hit your ticket response and resolution time targets.

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Outsourced administration option

Leave the sysadmin tasks to us.

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Network infrastructure management

Increase visibility and add troubleshooting for voice path issues.

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Regulatory and security compliance

Meets many requirements for HIPAA, FISMA, FedRamp, ISO, etc.

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Self-service capabilities

Gain more control and flexibility to make changes.

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One bill

Your calling plan, including international, and phone system in one invoice.

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Integration options

Strong third-party application integration.

Move communications to the cloud with Cisco Webex

Move your communications workload to the cloud for easy management and greater efficiency. Cisco WebEx Services combines our CCaaS offering with WebEx business telephony, videoconferencing, and messaging.

  • A trusted brand name in the collaboration and communication space.
  • FedRAMP-certified solution for government agencies.
  • Easy transition from legacy Cisco platforms, including compatibility with existing Cisco desk phones.
  • Integration with Cisco room-based call, meeting, and chat systems.
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One hub for collaboration with Microsoft Teams

Microsoft Teams gives teams cloud-based access to chat, meetings, voice, collaboration, app integration, and file storage. As a certified Microsoft Gold Partner, we can help you get the most from your Teams investment:

  • Want more from your Microsoft Teams integration? Our unified communications specialists can help with on-premises components and other custom implementations.
  • Need a huddle space, or an executive conference room? Our full-service audio/video team is here to fulfill your Teams Room needs.
  • Need to add more services to your Teams deployment? Not a problem with services from partners including Cisco, CallTower, 8×8, Audio Codes, Poly, Jabra, Crestron, Landis, and InformaCast.

8×8: Teams plus Telephony

8×8 work is a cloud-based platform and is a Gartner Magic Quadrant Leader for unified communication as a service (UCaaS). Choose from UCaaS, contact center as a service (CCaaS), or both—along with enterprise-class communications APIs (CPaaS) and 24×7 InterVision® support.

  • One integrated platform for voice, meetings, chat, SMS, fax, and contact center.
  • A global infrastructure of 35 geographically redundant data centers serving users in more than 100 countries.
  • 8×8 Voice for Microsoft Teams option, with full Microsoft-certified call and contact center for Teams’ users.
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Knowledge is power

Our experts have compiled research and recommendations to help you better understand threats, protection, and solutions.

Explore the cutting-edge of contact center solutions with ConnectIV CX, powered by Amazon Connect, revolutionizing engagement.

Contact us today to schedule a demo and experience the future of customer engagement.


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