When the COVID-19 crisis hit, people were forced home, hospitals were quickly overwhelmed, and the economy dissolved into a recession. As companies are working hard to support their employees, serve their clients and survive, IT leaders are in the forefront now more than ever.
Traditional norms were no doubt disrupted in 2020, which makes 2021 predictions a big question mark of how things will evolve. As we reflect on lessons learned from 2020, one commonality among those we saw thrive is that being prepared for the uncertain means pivoting your company toward a stance that emphasizes agility, speed and security.
How the right collaboration tools can make a big impact on your customer experience – or create “frictionless customer interaction.” Otto explains the immense effect of collaboration on the operational effectiveness and efficiency among employees and the major role collaboration plays in a rock star customer experience.
Dwayne Carter, Founder of Blu Strategies, discusses with host, Jeff Ton, the unique perspectives when it comes to transformation of public agencies; specifically looking at change management, technology and the impact on personnel.
As stay-at-home measures have accelerated the need for production workflows that can be performed remotely, DirecTV has delivered for its workforce and led the industry in overcoming this challenge.
Secure access service edge (SASE) is a methodology for secure connectivity to resources in the cloud and on-premise that combines WAN capabilities and network security.
When searching for a reliable cloud managed services provider, it can be difficult to see through the noise. Indeed, there are hundreds if not thousands of cloud service providers out there. In evaluating providers of cloud managed services for Amazon Web Services (AWS), Google Cloud or Microsoft Azure, it is not enough to check the accreditation level, certifications and competencies of these vendors alone. Instead, companies should examine a variety of other aspects to find the truly right fit for their business. Here are a few areas to check during your selection process.
This project was an example of CMLA is action: The client benefits from reduced IT infrastructure cost, faster availability to student data, and greater security.
Here’s a list of top resources on IT cybersecurity to help improve your organization’s resiliency.
Identity Access Management (IAM) has captured a growing share of the overall IT budget in recent months, since business leaders want to verify that administrative capabilities don’t suffer during times of uncertainty and evolving cyber threats.
InterVision announced a free, Pre-Migration Cost Assessment Service that will be available for a limited time. This program will help organizations understand the potential cost savings when moving on-premises IT infrastructure to the cloud.