Contact Center solutions can improve CX by shortening wait times and enhancing the efficiency and responsiveness of service agents.
Cloud resiliency relies upon strategic alignment in a fast-evolving threat landscape, protecting assets against exposure and downtime.
Matt Campbell and Otto Sanchez discuss how collaboration technology and innovation adapting to the rapidly changing needs of business.
A cyber-attack requires a unique recovery, so it needs to be treated as a disaster and strategized with DRaaS.
The purpose of a DR plan is to provide the rest of your organization with the confidence that when a disastrous event occurs, you can recover. But there are a lot of disaster types these days.
Ransomware is a reality of the business world. Being more dependent on technology means that unfortunately, cybercriminals know that as well.
Adam Scamihorn, Product Manager at InterVision, delves into stories of organizations that evaded disaster following a ransomware attack.