April 10, 2025
Generative AI (GenAI) is transforming how businesses innovate, automate, and solve problems. As this space evolves, many professionals are looking…
April 3, 2025
Generative AI (GenAI) is transforming how customer service organizations operate—from automating workflows and routing tasks to delivering personalized experiences. This…
March 20, 2025
Agentic AI is ushering in a new era of intelligent automation. Unlike traditional Generative AI models that respond to prompts,…
February 28, 2025
December 16, 2024
December 3, 2024
The recent announcement by Microsoft regarding the end-of-life (EOL) of Nuance’s on-premises speech server products, including Recognizer and Vocalizer, has…
October 3, 2024
September 17, 2024
August 27, 2024