Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
How Ransomware Attacks Can Impact Your Contact Center
The danger of ransomware and other cyber-attacks will always be present. It is an ongoing battle and part of your business strategies should involve cybersecurity.
The Benefits of UCaaS and CCaaS for Higher Education
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
InterVision Unveils Ransomware Protection as a Service™ (RPaaS™)
InterVision announces comprehensive Managed 8x8 Services - New managed communications service oversees 8x8's unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
Education Industry Trends for Unified Communications and Contact Centers
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
What is Included in UCaaS?
A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.
