Jason Shaffer, of Amazon Web Services, discusses Amazon Connect through the lens of an AWS core principle – customer obsession.
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?
Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.
Learn about how unified communications elevates operations for state and local government.
A Unified Communications suite typically has three main components: Voice Calling, Messaging, and Web Conferencing.
Outlines the differences between VoIP and UCaaS, how to decide which is right for business, and how to find a quality provider
Defining “what is a UCaaS platform?” as well as 3 main components of unified communications systems.
A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.
Answering the question “what does UCaaS stand for?” and covering the basics about this communication technology.