Webinar – Register Now: Reimagine Citizen Engagement with AI-powered 311 Contact Centers

Transform 311 Services: Enhancing Efficiency and Satisfaction with AI and Smart Contact Centers.

Explore the evolution and benefits of modernizing 311 services through AI-powered solutions and smart contact centers, highlighting enhanced operational efficiency, data-driven decision-making, and improved citizen and staff satisfaction.

Date: July 30, 2024
Time: 1:00 PM – 1:30 PM ET / 10:00-10:30am PT
Speakers:

  • Kirk Jubeck, Senior Product Manager, Workforce Modernization at InterVision
  • Tammy Winebrenner, Principal Worldwide Connect Specialist at AWS

Agenda Highlights:

  • The Evolution of Non-Emergency and 311 Services
  • Overcoming Common Pain Points: a Modern Contact Center
  • The Role of AI/GenAI in Transforming Citizen Engagement
  • ConnectIV CX for Community Engagement: A Closer Look
  • Key Benefits of Modernizing Non-Emergency and 311 Services

Don’t miss this opportunity to identify and mitigate major 311 service challenges municipalities face. Register today!

Reserve your spot now

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