InterVision's ConnectIV CX for 311, powered by Amazon Connect, is a cloud-based contact center platform designed to improve municipal non-emergency...
InterVision's ConnectIV CX for 311, powered by Amazon Connect, revolutionizes civic service engagement with a comprehensive omnichannel accessibility approach, featuring...
InterVision's ConnectIV CX for 311, powered by Amazon Connect, is a managed cloud-based solution that enhances municipal 311 service operations...
Government agencies face challenges in providing efficient 311 services. ConnectIV CXTM uses AI to turn these challenges into opportunities. Key...
Comprehensive Support Levels from Standard to Premium InterVision's ConnectIV CX managed services integrate advanced software solutions with Amazon Connect to...
This ebook discusses how government call centers face challenges such as fluctuating call volumes, handling complex inquiries, and meeting high...
Contact centers have already proven themselves the future of call centers, but what will the contact center of tomorrow look...