InterVision, a leading strategic service provider expands into Mid-Atlantic Region with acquisition of SyCom Technologies.
Status Go: Ep. 154 – Creating A Customer Obsessed Culture
Jason Shaffer, of Amazon Web Services, discusses Amazon Connect through the lens of an AWS core principle - customer obsession.
Amazon Connect Implementation Case Study: Family-owned Publishing Company
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
Next-Generation Telecommunications Rebuilt for Remote Work
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
