Strategic service provider delivers the only single-managed service for cyber threat protection, response and recovery.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
NIST is helping organizations develop and implement effective cybersecurity programs through its five functional pillars: Identify, Protect, Detect, Respond, and Recover.
At a high level, the AWS business solutions can be broken out into four foundational services: Savings, Security, Compliance and DRaaS Development Operations.
Cloud, Cloud, Cloud! It’s everywhere and everyone wants to get to it. But where is it? What is it? And why does everyone want to get there so fast?
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?
Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.
Learn about how unified communications elevates operations for state and local government.
InterVision and Pulse (a Gartner company) interviewed 100 IT Leaders to find out what hurdles currently impede organizations’ innovation plans. Dive in to this one-minute white paper to learn more.
Working with a cloud service provider like Amazon Web Services (AWS) can help significantly lower your operating costs. But it is important to make sure you are getting the most savings available.